Walk into any truly excellent
school and you can feel it almost immediately — a calm, orderly
atmosphere that hums with an exciting, vibrant sense of purposefulness
just under the surface. Students carry themselves with poise and
confidence. Teachers talk about their work with intensity and
professionalism. And despite the sense of serious business at hand, both
teachers and students seem happy and confident rather than stressed.
Everyone seems to know who they are and why they are there, and children
and staff treat each other with the respect due to full partners in an
important enterprise.
Sociologists recognized the
importance of school culture as early as the 1930s, but it wasn’t until
the late 1970s that educational researchers began to draw direct links
between the quality of a school’s climate and its educational outcomes.
Harvard researcher Ron Edmonds, often regarded as the father of the
“effective schools” movement, included “safe, orderly climate conducive
to learning” on his influential list of school level factors associated
with higher student achievement. “The school’s atmosphere is orderly
without being rigid,” he observed, “quiet without being oppressive, and
generally conducive to the instructional business at hand.”
Yet despite its importance,
organizational culture is possibly the least discussed element in
practical conversations about how to improve student achievement.
Perhaps that is because factors such as strong leadership, close
monitoring of student progress, a common and coherent curriculum, and
teacher collaboration all seem like pieces of the puzzle that educators
can directly affect. On the other hand, even the synonyms we use to
describe a school’s culture — terms such as “atmosphere” and “climate” —
make it sound more like an environmental condition than an educational
one. And much like the weather, school culture seems to exist beyond
direct human control.
But educators in highly effective
schools, especially those that serve large populations of disadvantaged
students, do not seem to regard the organizational culture as beyond
their control. They talk about it and work on it as if it were a tool
they can shape and wield to achieve outcomes they desire. Gaining a deep
understanding of what a strong, positive organizational culture looks
like and how it works can help educators become more thoughtful about
developing one.
More than “safe and orderly”
Too often, educators interpret
the effective schools research to mean that the school’s climate should
be safe and orderly — and only safe and orderly. Few would argue that
those attributes are unimportant. Beyond the ethical responsibility to
provide children with safe surroundings, such conditions help protect
instructional time from needless interruptions and distractions. But
discussions of school climate that begin and end with classroom
management and student discipline miss an important part of the puzzle. A
truly positive school climate is not characterized simply by the
absence of gangs, violence, or discipline problems, but also by the
presence of a set of norms and values that focus everyone’s attention on
what is most important and motivate them to work hard toward a common
purpose.
Analyzing an extensive body of
research on organizational culture, leadership and change experts
Terrance Deal and Kent Peterson contend that “the culture of an
enterprise plays the dominant role in exemplary performance.” They
define school culture as an “underground flow of feelings and folkways
[wending] its way within schools” in the form of vision and values,
beliefs and assumptions, rituals and ceremonies, history and stories,
and physical symbols.
According to Deal and Peterson,
research suggests that a strong, positive culture serves several
beneficial functions, including the following:
- Fostering effort and productivity.
- Improving collegial and collaborative activities that in turn promote better communication and problem solving.
- Supporting successful change and improvement efforts.
- Building commitment and helping students and teachers identify with the school.
- Amplifying energy and motivation of staff members and students.
- Focusing attention and daily behavior on what is important and valued.
Russell Hobby of Britain’s Hay
Group suggests, “Viewed more positively, culture can also be the
ultimate form of ‘capacity’— a reservoir of energy and wisdom to sustain
motivation and co-operation, shape relationships and aspirations, and
guide effective choices at every level of the school.”
One useful concept for
understanding how culture performs those functions comes from sociology.
W.I. Thomas, a pioneer in the field, observed that individuals consider
something he called “the definition of the situation” before they act. To
take a very simple example, many people answer the telephone
differently depending on whether they are in a professional or casual
setting. Very young children impose their own self-centered definitions
on most situations, but society gradually suggests or imposes other
definitions.
Some schools allow individuals to decide their “definition of the
situation” mdash; what the organization is about and how individuals
should act in it. Effective schools, however, suggest a clear, common
“definition of the situation” for all individuals, sending a constant
stream of unambiguous signals to students and teachers about what their
roles and responsibilities are. The school does that through its
organizational culture.
In some high schools, for
example, the organizational culture defines athletic success as
paramount. In others, especially where peer cultures predominate, norms
and values push social popularity as sacred. And in others, academic
effort and excellence are revered or at least valued highly enough to
compete for students’ attention amid many other claims on it.
The instructive role of school
culture is not lost on effective leaders. John Capozzi, the principal of
Elmont Memorial Junior-Senior High School near Queens, New York,
explains, “In addition to [a] close emphasis on classroom instruction,
we have what we call our ‘hidden curriculum,’ which develops personal
relationships between faculty and students and deliberately works at
developing character.”By identifying school culture as his
“hidden curriculum,” Capozzi acknowledges that like the academic
curriculum, the elements of school culture can be identified and taught.
Elmont’s 2,000 students, most of whom are African American and Latino,
produce impressive outcomes. Ninety-seven percent of entering ninth
graders graduate on time with a regular diploma, and 88% of its 2005
graduates earned a prestigious Regents Diploma.
At University Park Campus School
in Worcester, Massachusetts, students begin learning the “culture
curriculum” even before the first day of school. Entering seventh
graders are required to attend a three-week August Academy. “It allows
students a chance to meet their teachers, meet their peers, and
experience school a full three weeks before the school year starts [and]
provides them with a comfort level,” says Principal June Eressy. “But
the most important thing is they get to understand the culture of the
school. They get to understand that we are serious about education and
that we are serious about them going to college. They need to start
thinking about it now to get where they need to be.”
Teachers at University Park’s
August Academy accomplish that goal through a combination of overt
messages and subtle lessons that emphasize not only academics but also
the values and behaviors the school expects of students. “We work on
interdisciplinary units during that time,” Eressy explains. “I wanted
the kids to be reading a book they could finish in three weeks, because
in my experience a lot of urban kids don’t finish what they start, so I
want them to learn right from the get go: ‘You start it, you finish
it.’”
University Park establishes a
“definition of the situation” that tells students they are capable young
people who will work hard and go to college. The results are
impressive. Although three quarters of University Park’s students are
low income, compared with only about 30% statewide, 90% of the school’s
10th graders scored proficient or advanced on the Massachusetts
mathematics assessment in 2005, beating a statewide 29% by a huge
margin. And all of its students get accepted to college, with most going on to four-year institutions.
Still, although many effective
schools couple an ambitious academic ethos with warm, caring, and
supportive relationships, Eressy warns that schools too often focus on
nurturing alone. “There are too many schools that have succeeded in
building warm and caring and nurturing places for kids but have failed
to translate that into a culture of high expectations,” she says. “That
doesn’t do the kids any good.” Research bears out her
assertion. A large study of middle school climate involving 30,000
students in Chicago Public Schools found that social support has a
positive effect on academic achievement but only when coupled with a
climate of strong “academic press.”
A school’s culture sends signals
not only to students but also to staff. Teachers and school leaders also
must work to build positive norms related to their own work. According
to Robert Marzano, this part of a school’s culture has to do with
professionalism and collegiality — whether teachers believe and act as
if they can achieve positive outcomes for students and whether they
support each other, working collaboratively to achieve common goals. In
a study of social relations in Chicago elementary schools in the 1990s,
Anthony Bryk and Barbara Schneider found that one powerful factor
affecting school improvement was whether staff in the school trusted
each other. Marzano advises schools to take a proactive
approach to establishing a professional culture — defining norms and
expectations clearly, creating governance procedures that give teachers
an active role in decision making, and ensuring that teachers can engage
in meaningful professional development focused on improving classroom
instruction in the subjects they teach.
Building a strong culture is not
an overnight task. According to Bryk and Schneider, “Relational trust is
not something that can be achieved simply through some workshop,
retreat, or form of sensitivity training, although all of these can be
helpful. Rather, relational trust is forged in daily social exchanges.
Trust grows over time through exchanges where the expectations held for
others are validated in action.” Creating and maintaining a
strong culture — for students and teachers alike — also depends on
their understanding of “the definition of the situation” defined
earlier. “For relational trust to develop and be sustained,” say Byrk
and Schneider, both staff and students “must be able to make sense of
their work together in terms of what they understand as the primary
purpose of the school: Why are we really here?”