A relationship expert once said
that during an argument, there’s usually three sides to every story: his
side, her side, and of course, the truth.
This is something we must
definitely keep in mind as teachers. As educators (especially
professors), we have been accused of having the biggest egos on this
side of Mount Rushmore.
One of the quickest ways to burn
out in education is to refuse to embrace change. Whether we want to
admit it or not, life moves and changes constantly.
Students are constantly exposed
to material we once never dreamed existed. Ironically, although students
are exposed to more, they typically know less and are less mature than
the generations before. However, that does not discredit the fact that
students still bring a unique perspective to our classroom; it’s through
their eyes that we can become better teachers.
One of my best strategies for
maintaining a high level of motivation in the classroom came as a result
of a technique I learned as a stockbroker and sales trainer. Rule #1 in
sales is that in order to bring the customer to where you are (your
level of understanding), you must first go to where they are (they’re
current level of understanding). In simple terms, you must know your
customer (in this case, your student). This simple principle recharges
and rejuvenates my batteries every semester; because the more I know,
the more I grow.
Relating this concept to the
education arena, you must simply and clearly define your objectives and
what you would like to see happen over the course of a semester (or even
a brief interaction) with a student, and then you help your students to
do the same. In other words, know where YOU want to go, help them find
out where THEY want to go, and then come up with a strategy for both of
you to get there. In negotiating terms, they call this a win-win
solution. Obviously, this strategy can only work if you value the
student, and you believe he or she can make you a better teacher.
For instance, during my first
three years in education, I quickly realized that what I wanted and what
students believe they needed were diametrically opposed to each other.
However, after many personal talks with former students, I soon
discovered that students weren’t as concerned with the subject matter
itself as they were with how the subject matter was being taught. They
were more concerned with my attitude than the answers I would give them.
This was a revelation.
I came to the conclusion that,
like a parent, my experience and education dictated that I was qualified
to teach them what they needed to know to succeed. However, when it
came to how they received the information, I was totally at their mercy.
Because, regardless of how good or important the subject matter is, if
no one is listening, then no one is learning. It was at that point that I
decided to “go to where they were” in order to bring them to where I
was.
I met individually and
collectively with students to get their perspectives on the class. I
asked them about what worked in class and what didn’t? I asked them
about what they would like to see more or less of? What would they like
to see changed (about myself and/or the class)? I asked them if whether
or not they would recommend this class to another student, why or why
not? I asked them what would make the class more productive and more
interesting? These questions can be asked in almost any work
environment, for almost any department, not just in the classroom. I
asked similar questions of my clients when I was in Corporate America.
All of the input I received,
except for the individual meetings, were done anonymously. I can’t begin
to tell you how important this information has been to my career. But
in less than a year after implementing this idea, I was nominated twice
for the distinguished teaching award at my school (the youngest ever
nominated).
If you want to become a more
productive educator in or outside of the classroom, the key is student
input – you must seek it. They say that the definition of insanity is
doing the same things over and over again, but expecting different
results. If you listen to and solicit feedback from your students, you
won’t have to repeat the mistakes of the past. So value your students
and their input; trust me, they hold the keys to your success.
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